It was smaller than I was expecting, but that is my fault for not looking at dimensions before buying.
It was dropped off with a damaged box.
One of the metal plates on the side was bent a bit, but that was no big deal.
One of the tubes to insert the handle wasn't round. It needed a quick bend with some pliers to make it circular so the handle would fit. Again, no big deal, it was an easy fix.
The foldable flap doesn't stay up for storage. It might stay up initially, but any slight movement of the hand truck and it falls down. No big deal for me, its hanging upside down in my garage. The flap can't fall up.
We used this to move my daughter into her college apartment and it did exactly what it was intended for.
We used it mostly with all 4 wheels and once in the 2-wheel position.
We will probably only use this for moving purposes twice a year for the next 6 years (I have another younger child who hopefully goes to college).
I am not sure how this would hold up with daily use. If you one of these for daily use, you'd probably be better off spending more money on something better.
I would buy this again for the value